By accessing or using Kontraktr (the “Service”), operated by Fuzed Labs LLC (“Company,” “we,” “us,” or “our”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree with any part of these Terms, you must not access or use the Service.
These Terms apply to all users of the Service, including administrators, employees, and any person granted access to a Kontraktr account. By creating an account or using the Service, you represent that you are at least 18 years of age and have the legal authority to enter into these Terms.
Kontraktr is a cloud-based shop management platform designed for screen printing businesses. The Service provides tools for job tracking, customer management, scheduling, invoicing, production queue management, file management, analytics, team communication, and other business operations.
Features may include but are not limited to: job creation and tracking, customer portals, mockup editors, calendar scheduling, invoice generation, payment processing, email and SMS automations, AI-assisted features, production queue management, and reporting dashboards.
You are responsible for:
We reserve the right to suspend or terminate accounts that violate these Terms or are used for fraudulent, illegal, or abusive purposes. Account lockout may occur after multiple failed login attempts as a security measure.
You retain full ownership of all data, content, and materials you upload, create, or store within the Service (“Your Data”). We do not claim any ownership rights over Your Data.
By using the Service, you grant us a limited, non-exclusive license to host, store, process, and display Your Data solely for the purpose of providing and improving the Service. This license terminates when you delete Your Data or close your account.
The Service is provided on an “as-is” and “as-available” basis. While we strive for high availability, we do not guarantee uninterrupted or error-free operation of the Service. There is no guaranteed uptime SLA for free-tier accounts.
We may perform scheduled maintenance, updates, or modifications to the Service that may temporarily affect availability. We will make reasonable efforts to provide advance notice of planned downtime.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:
You agree to indemnify, defend, and hold harmless Fuzed Labs LLC, its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or in connection with:
Paid features of the Service are billed on a subscription basis through Stripe. By subscribing to a paid plan, you agree to the following:
We employ industry-standard security measures to protect your data, including encryption of data in transit (TLS/SSL) and at rest, secure password hashing, and regular security reviews.
However, no method of electronic transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security. You acknowledge and accept this inherent risk when using the Service.
By Us: We may suspend or terminate your access to the Service at any time, with or without notice, for conduct that we determine violates these Terms, is harmful to other users or the Service, or for any other reason at our sole discretion.
By You: You may cancel your account at any time by contacting us or through the account settings. Upon cancellation:
The Service, including its source code, design, logos, trademarks, and all associated intellectual property, is and shall remain the exclusive property of Fuzed Labs LLC. These Terms do not grant you any rights to use our trademarks, branding, or other intellectual property without prior written consent.
You retain ownership of all content and materials you create or upload through the Service. We do not claim any intellectual property rights over your content.
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States of America, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Delaware.
We reserve the right to modify these Terms at any time. If we make material changes, we will provide at least thirty (30) days' notice via email to the address associated with your account or through a prominent notice within the Service.
Your continued use of the Service after the effective date of any changes constitutes acceptance of the updated Terms. If you do not agree with the changes, you must stop using the Service before the changes take effect.
If you have any questions about these Terms, please contact us: